Copywriting

Samples

Driving action and building connection through technical insight.

To me, software storytelling goes beyond simple feature highlights — culminating in tangible statements of value for users.

ValidMind

I was the sole Senior Technical Writer for ValidMind, a generative artificial intelligence financial services startup, where I employed docs-as-code methodologies alongside software engineers delivering documentation as part of product in the same development ecosystem, transforming a minimal set of user guide drafts into a fully idealized and comprehensive knowledge base.

Check out some blog posts I wrote on our product offering and industry that shine some insight into my writing style:

SaaSquatch

Before we had any formal technical writers at SaaSquatch, a B2B affiliate software startup, I created and maintained company-wide technical process, product and installation documentation. Using Contentful and a bit of cobbled together code, I overhauled our public knowledge base with a focus on accuracy, client accessibility, increased internal ease of upkeep, and future extensibility.

Below is the very first article I wrote for SaaSquatch. While it feels a bit rough now years later, it still showcases my consistent author voice: